CHEPQ offers a simple and hassle-free 14-day return window for most diagnostic tools and accessories.
If your item arrives damaged, defective, or incorrect, you may request a return or replacement within 14 days from the delivery date.

Please note:

• Returned products must remain in original condition

• Return shipping fees apply unless the issue is caused by us

• Refunds are issued after we receive and inspect the returned item

For full details regarding eligibility, shipping fees, and procedures, please refer to our Shipping Policy.

For any return request, contact us at: service@chepq.com